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Hello, I have (thanks to your help) purchased a diamond on Blue Nile. Unfortunately I lost the ring… And have to order another one but I have erased your emails. Can you please help me again? Thank you!
I’m so sorry to hear that you lost your ring.
Are you looking for a very similar diamond ring as you had or do you want to change the specs now?
Thanks for replying to me so fast. Yes please I would like more or less the same. It was very nice.
Very nice. But the very thick girdle is not a problem?
Girdle is an issue that has little to no impact on the visual appearance of the diamond. You should avoid the extremely thick/thin ones, otherwise you are fine.
Can you maybe propose to me another one so I can compare…?
Can you tell me the difference with the one I have bought the other time?
This stone is the best one I found for you at the moment. And it will actually look almost identical with the one you had before.
OK! I will take it then. Would you kindly like last time have an extra code, an even better one if possible regarding my situation.
We only have this coupon code that gives you $50 off. But you can contact them directly and ask if they can offer you a better discount. [contact us for your own unique coupon code]
Let me know what they say.
OK, I have asked them. What do you think about this one:
Blue Nile LD08276336
This stone is deeper than we usually recommend. We stick with stones with depth up to 74% and table up to 76%. It’s also slightly more expensive than the one I suggested so I wouldn’t go for this stone.
I noticed that the diamond I suggested is not available at the moment. Have you put it on hold?
No, unfortunately that’s why I was looking for another one. It took me too long to decide. Can you find another one for me please? Thanks.
Here’s one more option. The best I found at the moment:
Blue Nile LD08064291
If you like it, go for it.
How is this one compare to the one you showed me:
Blue Nile LD08055539
The main difference for me is that it will be shipped in 3 days and the one you showed me 8 days. I need it in 10 days in Spain.
It’s slightly deeper than what we usually recommend. But if you like it you can go for it.
If you’re under time pressure, go for this one.
Thank you! I will go for this one and use the promo code that you send me. Thanks.
That’s fantastic news! Good luck with everything.
Let me know how you like this ring once it arrives.
What we love about them:
- No questions asked returns within 30 days of shipment. James Allen will send you a paid shipping label to return the ring.
- Lifetime Warranty
- Free International Shipping
- Free prong tightening, repolishing, rhodium plating and cleaning every 6 months
- Provide insurance appraisals
- One free resizing within 60 days of purchase
- Free ring inscriptions
- Best-in-class high quality imagery of all diamonds in stock
- 24/7 Customer Service
- Best-in-class packaging
What we love about them:
- No questions asked returns within 30 days of shipment. Blue Nile will send you a paid shipping label to return the ring.
- Lifetime Warranty
- Free Shipping
- Free prong tightening, repolishing, rhodium plating and cleaning every 6 months
- Provide insurance appraisal
- One free resizing within the first year of purchase
- High quality images of about half of their diamonds
- 24/7 Customer Service
- 100% credit towards future upgrades (must be at least double in value)
- Best in class fulfillment
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