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Q&A: After-Purchase Concerns

By Mike Fried,

Hi, I’ve bought a ring from Blue Nile – 0.72 GIA XXX, E, IF with minor polish and faint flouresence. Today I received the ring and I think the diamond is cloudy. I was hoping I could ask for a second opinion based on the pictures I have taken in various lights?

Can you send me a link to that diamond? And the GIA report? I’d be happy to check it for you.

Thanks for your help, I really appreciate it. Attached are the photos I have taken and the GIA cert.

Here is the link to the diamond on BN:
Blue Nile LD11357136

Thank you.

Looking at the cert, there is nothing that would indicate any haziness, the diamond is superb. No fluorescence, no clouds… And it looks beautiful in most of the pictures, it’s very clear. It looks only hazy in the pictures taken inside (I’m guessing?) in which case I’d say it’s the lightning to blame (diamonds need to reflect light in order to be brilliant (sparkly) and when there’s lack of light, the stone might not look as impressive as usual.

It’s really strange as the diamond has absolutely fantastic specs. But if you are not happy with it, you can send it back and choose a new one. Blue Nile has a great return policy.

I really appreciate the feedback. You’re correct, the hazy pictures were taken indoors in low lighting conditions.

I’ve worn it in the office today with great lighting condition and it has lots of fire and sparkle so I’ve decided to keep it.

I’m happy to hear that. I’m sure the diamond is a real head turner!

James Allen James Allen is the leader in online diamond sales. Their imaging technology is the same as inspecting a diamond with a jeweler's loupe. They have the largest exclusive loose diamond inventory online and fantastic prices. They also have the nicest collection of lab-created diamonds online.
What we love about them:
  • No questions asked returns within 30 days of shipment. James Allen will send you a paid shipping label to return the ring.
  • Lifetime Warranty
  • Free International Shipping
  • Free prong tightening, repolishing, rhodium plating and cleaning every 6 months
  • Provide insurance appraisals
  • One free resizing within 60 days of purchase
  • Free ring inscriptions
  • Best-in-class high quality imagery of all diamonds in stock
  • 24/7 Customer Service
  • Best-in-class packaging
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Blue Nile Blue Nile is the largest and most well-known internet jewelry seller. They have a very large exclusive online inventory. Their high-quality images are catching up to James Allens' and their prices are amazing. Save 25% on settings at Blue Nile!

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What we love about them:
  • No questions asked returns within 30 days of shipment. Blue Nile will send you a paid shipping label to return the ring.
  • Lifetime Warranty
  • Free Shipping
  • Free prong tightening, repolishing, rhodium plating and cleaning every 6 months
  • Provide insurance appraisal
  • One free resizing within the first year of purchase
  • High quality images of about half of their diamonds
  • 24/7 Customer Service
  • 100% credit towards future upgrades (must be at least double in value)
  • Best in class fulfillment
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